Legal Information
Welcome to the Legal Center for DeepSeekPlanet.net. Below, you’ll find our policies governing your use of our website, purchases, and data privacy. This page provides access to our Terms & Conditions, Privacy Policy, and Shipping & Returns information.
Terms & Conditions
By using DeepSeekPlanet.net, you agree to our Terms, including: Eligibility (18+ to purchase), product descriptions & pricing, user conduct (no misuse of AI systems), and dispute resolution (arbitration clause). Orders are processed in 1–3 business days. We reserve the right to cancel orders due to errors or fraud. See full policy here for details.
Privacy Policy
We collect and protect your data responsibly: We collect order details, AI device analytics, and website cookies. How we use it: Order fulfillment, product improvement, and marketing (opt-out anytime). Your rights: Access, delete, or correct your data via email. Key Compliance: GDPR (EU), CCPA (California), and PCI standards. See full policy here for details.
Shipping & Returns
Shipping & Returns: Free U.S. shipping on orders over $50 via UPS/FedEx (3-7 business days); international orders may incur customs fees. Unused/unopened items qualify for 30-day risk-free full refunds, while opened returns may have a 20% restocking fee (waived for defects) - refunds issued within 5-10 business days with email notification of any deductions. Exceptions: Digital downloads and marked final sale items are non-returnable; AI devices must be factory reset. See full policy here for details.
Contact our legal team
For all inquiries regarding:
- Terms & Conditions
- Privacy Policy
- Shipping & Returns
Please email: contact@deepseekplanet.net
Subject Line: Specify "Legal Question," "Privacy Request," or "Return Help" for faster service.
Response Time: We aim to reply within 2 business days.